We respect your privacy and we are committed to the protection of your
personal information. As such, the information we collect from you is
information we collect and how we use it
While using this website we may request certain personal information to
facilitate placing an order.
- Contact numbers;
- Email address;
- Credit card details; and
- Recipient details.
We use this information in various ways: to
communicate with you regarding your order, to facilitate delivery of
your order and to receive credit card authorization.
The recipient phone number, which you furnish to
us when you place an order, is used for delivery purposes. On some
occasions, the recipient may be called to schedule delivery. To maintain
our high quality standards, we will occasionally contact recipients to
ensure satisfaction with their gift.
We may also collect some other basic
Non-Personally Identifiable Information about you. This may include
- Your IP (Internet Protocol) address;
- The date and time you accessed our site;
- The previous page you visited before visiting
our site (¡®referrer¡¯);
- The pages you have accessed and any documents
- The success/failure code; and
- Your operating system. browser software
We use web server programs to collect the above
information. This information is used to create summary statistics which
allow us to assess the number of visitors to different sections of our
site, discover what information is most and least used, determine
technical design specification, and help us make our site more useful to
No attempt will be made by us to identify visitors or their browsing
activities except in the unlikely occurrence that we are required to do
so by law.
We will not reveal, disclose, sell, distribute, rent, license, share or
pass that information on to any third parties outside of this company,
unless you have personally authorized us to do so or if required by law.
We understand that sometimes part of the joy of sending flowers can be
in giving them from ¡®your secret admirer¡¯.
If a recipient requests information about who sent them a gift, this
information will not be provided without your expressed permission. We
will contact you advising you that the request has been made, however,
we will not release that information until such time as we get approval
from you to do so. As such all orders are considered to be anonymous
unless you tell us otherwise.
After all, sending a gift should be a private affair!
and mailing lists
Anyone can choose to receive Chinadowntown.com
e-newsletters and at any stage you wish to stop receiving any
promotional emails simply unsubscribe.
We do not support and participate in Spam email!
You will always have access to your personal information and can update,
change or correct it at any time. You can do this by logging into your
account. Your Personal Account is password protected from third parties.
More information on Sign
up for a member...
For your shopping convenience, when you place an
order, we automatically establish your own Personal Account where
information used in placing such order (including billing address, email
address, telephone number(s) and rewards program information) is saved.
Our database stores your billing and delivery information, and will
automatically transfer it to the order form each time you place an order
so that you do not have to re-enter this information when you sign in at
log in function.
Most web browsers automatically accept cookies, but most allow you to
disable this feature, certain aspects of , such as the shopping basket,
will not function properly.
Cookies: Like many other commercial
sites, our Sites utilize standard technologies called
"cookies" and clear GIFs to collect information about how each
of our Sites is used. A cookie is a small data text file, which a Web
site stores on your computer's hard drive (if your Web browser permits)
that can later be retrieved to identify you to us. Cookies were designed
to help a Web site recognize a user's browser as a previous visitor and
thus save and remember any preferences that may have been set while the
user was browsing the site. A cookie cannot be read by a Web site other
than the one that set the cookie. Cookies can securely store a
customer's password, personalize home pages, identify which parts of a
site have been visited or keep track of selections, such as those
selected in a "shopping cart." For instance, cookies allow us
to pre-populate (or fill in) an email field with your email address if
you revisit one of our Sites and place an order. When you place an
order, we send a cookie to your hard drive to record the product name,
category of product that you ordered, the amount paid, the order number
and any referral codes. No Personally Identifiable Information is
recorded. When you click through to any one of our Sites from a
promotional email, our Service Provider may send a cookie to your hard
drive recording your IP address and other related information.
Our Sites may contain links to other Web sites. Privacy policies on such
linked sites may be different from our Policy. We are not responsible
for the privacy practices and content of these third-party Web sites.
You access such linked sites at your own risk. We urge you to follow
safe Internet practices and do not supply Personal Information to these
Web sites unless you have verified their security and privacy policies.
We want to communicate with you only if you want to hear from us.
We do not send unsolicited promotional email and we respect our
customers' mail preferences. chinadowntown.com gives you several options
for altering or removing your information from the database at any time.
You can sign in to your member account to edit your information at any
time. You may also alter or remove your information from the database by
writing to us. Thank you.